{"id":495,"date":"2009-11-10T10:59:26","date_gmt":"2009-11-10T15:59:26","guid":{"rendered":"http:\/\/jdhitsolutions.com\/blog\/2009\/11\/service-management-in-an-uncertain-economy\/"},"modified":"2009-11-10T10:59:26","modified_gmt":"2009-11-10T15:59:26","slug":"service-management-in-an-uncertain-economy","status":"publish","type":"post","link":"https:\/\/jdhitsolutions.com\/blog\/writing\/495\/service-management-in-an-uncertain-economy\/","title":{"rendered":"Service Management in an Uncertain Economy"},"content":{"rendered":"<p><a href=\"http:\/\/nexus.realtimepublishers.com\/egsmue.php\"><img loading=\"lazy\" decoding=\"async\" style=\"border-right-width: 0px; margin: 0px 5px 5px 0px; display: inline; border-top-width: 0px; border-bottom-width: 0px; border-left-width: 0px\" title=\"egsmue\" border=\"0\" alt=\"egsmue\" align=\"left\" src=\"http:\/\/jdhitsolutions.com\/blog\/wp-content\/uploads\/2009\/11\/egsmue.gif\" width=\"125\" height=\"160\" \/><\/a> <\/p>\n<p>The first chapter of my new eBook from RealTime is now available online. <a title=\"Get the book\" href=\"http:\/\/nexus.realtimepublishers.com\/egsmue.php\" target=\"_blank\">The Executive Guide to Service Management in an Uncertain Economy<\/a> is a 4 part series on developing an effective service management strategy. The series is intended to demonstrate what steps you can take to align IT and business goals, cut costs, improve efficiency and adopt an IT management approach that may be new to many shops.<\/p>\n<p>The series is as much about IT management (maybe more so) than technical details. I would say the target audience are C-level types and any IT manager or professional with fiscal responsibilities. Even if you don\u2019t feel you are the target, I hope you\u2019ll take a look and perhaps pass it on to the appropriate people in your organization. You can read more about Chapter 1 and download it for free <a href=\"http:\/\/nexus.realtimepublishers.com\/egsmue.php\" target=\"_blank\">here<\/a>.<\/p>\n<p>In any event, I hope you\u2019ll let me know what you think.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The first chapter of my new eBook from RealTime is now available online. The Executive Guide to Service Management in an Uncertain Economy is a 4 part series on developing an effective service management strategy. The series is intended to demonstrate what steps you can take to align IT and business goals, cut costs, improve&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[48,3],"tags":[132,133,52,131],"class_list":["post-495","post","type-post","status-publish","format-standard","hentry","category-realtime","category-writing","tag-itil","tag-itsm","tag-realtimepublishers","tag-service-management"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Service Management in an Uncertain Economy &#8226; The Lonely Administrator<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jdhitsolutions.com\/blog\/writing\/495\/service-management-in-an-uncertain-economy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Service Management in an Uncertain Economy &#8226; The Lonely Administrator\" \/>\n<meta property=\"og:description\" content=\"The first chapter of my new eBook from RealTime is now available online. 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